Care Campaign

This joint campaign by Nursing Standard and the Patients Association aims to tackle poor care and the causes of poor care.

It is based around the four most frequent complaints received by the Patients Association, communication, toileting, pain relief and nutrition and hydration. The campaign aims to channel this message to nurses, highlight the complex causes of poor care and identify how these causes can be addressed.

Care Campaign

 The Patients Association, alongside the All Party Parliamentary Group for Patient and Public Involvement in Health and Social Care, have published its Inquiry into the NHS Constitution. For more information and to read the report please click here.

The Patients Association is looking to recruit two new interns, one in our Policy and Research team and another in our Helpline. For more information, and details on how to reply, please click here.

Want to vote in the upcoming Patient Choice Awards? Find out how to do so here.



"The Patients Association is a healthcare charity which for nearly 50 years has advocated for better access to accurate and independent information for patients and the public; equal access to high quality health care for patients; and the right for patients to be involved in all aspects of decision making regarding their health care."

Robert Francis QC joins the Patients Association

Robert Francis QC will assume the post, which has been intentionally vacant since the death of former President Claire Rayner, immediately.
For more information please see

NHS Constitution Survey

Please take the time to fill out our survey on public awareness of the NHS constitution. It takes less than 10 minutes to fill out and can be accessed here.

Helpline: 0845 608 4455   Email:

The Patients Association, PO Box 935, Harrow, Middlesex HA1 3YJ

T: 020 8423 9111   F: 020 8423 9119   E:

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  • 21.04.14
    The Patients Association is recruiting for a Project and Research Assistant:
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  • 09.04.14
    The Patients Association is recruiting for a Policy & Campaigns Officer:
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  • 01.04.14
    The Patients Association responds to the consultation on ‘New offence of ill-treatment or willful neglect’.
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