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Emailhelpline@patients-association.com

Listening to patients, Speaking up for change.


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What time restrictions apply to complaints?

You should make your complaint within six months of the event/incident concerned or within six months from when you realised you has cause for complaint.

If you have been very ill or distressed, or there are good reasons why you could not complain in this time, primary care practitioners and NHS complaints managers have discretion to waive or extend this time limit.

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The Patients Association
PO Box 935
Harrow, Middlesex
HA1 3YJ

T:020 8423 9111

F:020 8423 9119

E:helpline@patients-

association.com