The local projects that the Patients Association deliver across the country are managed by a team of Project Managers.
Joanna Parker (Project Manager)
Joanna retired a few years ago from her role as Head of Primary Care and Specialist Programmes with the National Patient Safety Agency. Since retirement, she has been busy in several volunteer roles in her local community and for the past couple of years she has enjoyed working for the Patients Association as a part time project manager across the South West. Born from her own recent experiences of primary care and acute hospital care, she takes a keen interest in understanding and improving patient and carer experience and, of course, patient safety."
Heather Ballard (Project Manager)
Heather has 37 years of experience working in and with the NHS as a catalyst for change. She has previously worked with a regional SHA and the DH on patient leadership, long-term conditions, recovery and personalisation. Having bee involved with experience based design and integrated care across the public and voluntary sectors, Heather's core beliefs are around the individual and local community.
Louise Worswick (Project Manager)
Louise Worswick is an experienced researcher with expertise in quality improvement, evaluation, inter-professional education and service user and carer involvement and she has published in these areas. She has a healthcare background in radiography and ultrasound imaging and has gained management experience from working in the area of clinical governance in UK primary care commissioning organisations. Her interest in promoting the patient voice stems from her belief that patients and healthcare professionals should be working together to improve practice and to better understand each other.
Vanessa worked for the Patients Association from 2006 to 2011 as Head of Special Projects. She is also a former Chairman of Dyfed Family Health Services Authority, Dyfed Health Authority and Dyfed-Powys Health Authority, Vice-President, Leonard Cheshire Disability and former Trustee and Chairman of Wales and West region, Vice-Chairman, International Committee, former Trustee, Brecknock Carers Centre. Before that she ran her own business in West Wales.