On 4th May 2011 the Patients Association officially launched their new South West office. To find out more about our South West office, please click on the link below.

For nearly 50 years the Patients Association has campaigned from a single office in London with a small staff and an army of volunteers ensuring that we can help any patient anywhere throughout the UK. It is a tall order and the changes to the NHS following devolution and localisation have made us think anew how best we can ensure that the views of patients can be heard

In 2008 the Healthcare Commission (the old NHS regulator) published the findings of an investigation into failings in care at the Mid Staffordshire NHS Foundation Trust. Focusing on problems at Stafford Hospital, the investigation found widespread failings in care.

In 2008 the failings in care at the Mid Staffordshire NHS Foundation Trust, particularly at Stafford Hospital, caused a national outcry. Read about our work as core particpants at the Inquiry into the scandal and how we are working with the Health Foundation to improve the complaints system at the hospital.